Purpose Built to Drive Dealer Revenue.
STELLA AI transforms how dealerships engage with in-market shoppers by automating and personalizing every step of the customer journey. From the first inquiry to final follow-up, STELLA ensures consistent, timely, and relevant communication across voice, SMS, and email. Whether a lead is brand new or a previous customer re-entering the market, STELLA keeps them engaged with seamless scheduling options and thoughtful touchpoints—without adding strain to your team.
Designed specifically for the automotive industry, STELLA’s nurturing program adapts to each customer’s behavior and buying signals, helping dealerships increase show rates, reduce response times, and boost conversion. The result is a smarter, more scalable lead follow-up process that works 24/7 to capture more opportunities and drive measurable revenue impact.
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Ingest
We seamlessly capture and centralize incoming leads into our AI-powered platform for near real-time analysis. Dealerships always retain the first 24 hours to engage the lead directly. After that, our system activates to ensure no opportunity is missed, picking up where your team leaves off.
Validate
Each lead is analyzed through advanced AI models that assess intent, behavior, relevance, and likelihood to convert. Our proprietary scoring engine determines if the customer is still in-market, whether they’ve engaged with your dealership before, and identifies key triggers to ensure each lead is handled with optimal precision.
Design
Based on the AI assessment, a tailored engagement journey is created for each lead. Communication frequency and channel selection are dynamically adjusted based on customer behavior and interaction history. Our AI continuously learns from patterns in engagement, ensuring every message moves the lead closer to action—and ultimately, conversion.
Engage
We execute multi-channel outreach through voice, SMS, and email—intelligently aligning timing, messaging, and delivery method to each lead's preferences and behavior. Every interaction is personalized and adaptive, ensuring the right message reaches the right person at the right time to drive appointments and sales.
Optimize
Our platform provides transparent performance reporting that tracks lead progression, customer sentiment, and return on investment. You'll see detailed insights including engagement levels, time-to-contact, appointments booked, revenue generated, and time saved—highlighting the full impact of AI on your dealership operations.